Google Voice is a popular Voice over Internet Protocol (VoIP) service. Because information technology'southward a gratis product and easy to use, many small businesses and startups apply the service every bit their business telephone through their mobile phones. Google Voice fifty-fifty has a dedicated mobile app and can piece of work on desktop devices.

Simply choosing a Google Voice alternative could exist the key pace in taking your business communications to the adjacent level. 📈

After all, Google Vocalisation isn't a production meant for business employ. Even Google's support team says information technology:

"GV (Google Vocalisation) is a consumer-targeted offering that is great for personal, not-business use. It does not have whatsoever direct technical support, and it does have occasional outages and hard-to-diagnose bugs." – From the Google Voice Assistance Forum

So let's take a look at Google Phonation and nine alternatives you lot might want to consider.

What you lot should know about Google Voice

When you're merely launching a small business or a startup, it might make sense to apply Google Phonation considering it's gratuitous and your expenses are likely tight. As your business grows, you might notice some limitations to the gratuitous and fifty-fifty some paid tiers of Vocalisation, including:

  • No customer support from Google
  • No price-free numbers or vanity numbers
  • No signups outside of the U.s.
  • No auto-attendant or IVR features
  • No ability to share a business phone number with your team
  • Call recording for Google Workspace accounts is only bachelor on their college tier plans ($xx per user per month for ad-hoc recording and $thirty per user per calendar month for automobile-recording of all your calls)
  • Poor call quality

Ideally, y'all want a phone organisation that can grow every bit your business concern grows. For business organisation owners, you want a concern phone service that allows you to stop using your personal phone number for work-related phone calls or text messages.

If y'all search for a Google Vocalism culling, you'll run across that other VoIP services offer far more advanced functionality. Even searches on Reddit and Quora testify results for many different Google Voice alternatives.

And then, if y'all're looking for a Google Phonation alternative, you lot're not the only 1.

How does Google Voice work?

Like most VoIP services, Google Vox works via an internet connection (Wi-Fi or data plan) to brand telephone calls and transport text messages. No desk phones or landlines are required. As long every bit you have an internet connexion and an net-enabled device (cellphone, laptop, estimator, or another mobile device), you can utilize Google Voice.

Google Vocalism allows you to make free calls just by signing upwards with an email address.

It can be used for both personal and professional reasons — though it is built specifically for personal communications. Having more than one Google Voice number too isn't possible with their free plan.

Is Google Voice beingness discontinued?

Google is a company known for canceling services even if they have a sizable user base. At that place's even a website dedicated to the hundreds of services the company has killed off over the years. Fifty-fifty Google Hangouts, a messaging service that many teams utilize, is gear up to shut down in favor of other team services.

While Google continues to support Google Voice, they're also investing heavily in a new phone service chosen Google Fi.

Google Fi is a paid telephone plan with many of the same features as Google Voice. Considering of their similarities, there are many people who recollect Google will reduce its support for Google Phonation in the coming months. While Google hasn't officially commented on the futurity of Google Phonation, notation that in that location is a business organisation of information technology existence canceled.

The best 9 Google Vocalization alternatives

The best Google Voice alternatives for 2022 include:

  1. OpenPhone
  2. Nextiva
  3. Telzio
  4. Ooma
  5. Ringblaze
  6. Sideline
  7. Freshcaller
  8. JustCall
  9. Grasshopper

While there are some advantages to using Google Voice for your business concern, there are alternatives available that offer affordable pricing and provide the avant-garde features that business phone systems need.

Due to its lack of features around call handling, call forwarding and routing, virtual number sharing, and more, Google Voice isn't a sustainable phone selection — particularly if your business is growing. These 9 VoIP providers can assistance you access the concern phone features your squad needs.

1. OpenPhone

Google Voice alternative: Screenshots of the OpenPhone desktop and mobile apps

For small-scale businesses and startups, a service like OpenPhone is a highly rated culling with thousands of happy users. 📱 And it's even one of the almost affordable options on this list!

OpenPhone is a telephone solution that your sales, operations, and customer back up teams — amidst others — tin can easily use to manage inbound calls and SMS messages together. Using the platform, multiple members of your team tin can admission a shared business telephone number and collaborate on conversations. And when teammates are using different numbers, calls can exist routed or forwarded to the right person with simply a few taps.

If you want to create a call centre for your business or a dedicated customer service line, OpenPhone gives you the capability, that Google Voice lacks. And when a customer calls, the platform even functions equally a lightweight CRM, providing information about the client — though you also can connect with HubSpot for even ameliorate context.

OpenPhone likewise supports Canadian calling and offers local Canadian telephone numbers (in addition to Us local numbers and toll-free numbers), allowing you to easily operate in or expand your business organisation to Canada. 🍁

The post-obit features are included as well:

  • US and international calling — with unlimited calling and text messaging in the US and Canada
  • Voicemail transcription
  • Car-bellboy (IVR)
  • Crystal-clear audio quality
  • Can fix business hours
  • Multiple telephone numbers tied to ane business relationship
  • Works on iPhones, Android phones, desktops, and web browsers
  • Dedicated customer support

OpenPhone pricing plans

OpenPhone offers transparent pricing and some of the best rates in the game for must-accept business phone features.

  • Standard: Starting at $x per user per month for shared phone numbers, auto-attendant, unlimited calls and texts in the US and Canada, and even more robust features
  • Premium: Starting at $twenty per user per month adds phone call transferring, CRM integrations, analytics, and more avant-garde features
  • Enterprise: Custom-fit solutions with custom-fit pricing

What customers are proverb near OpenPhone

"I messaged OpenPhone near potentially porting over a Google Vox number and they let me know that it could be done & how to initiate the process. I set up a temporary number in OpenPhone and took the plunge. A week subsequently, and my number was in OpenPhone and working every bit expected (actually better than expected, given my Google Voice headaches)." – Nicholas Bentley, CEO @ Merus

How to switch and port your number from Google Phonation

Want to switch from Google Vox to OpenPhone? Hither'southward how like shooting fish in a barrel information technology is:

  • Create an OpenPhone account.
  • Unlock your Google Vocalism number if yous're on Google Vocalization'southward gratuitous program (Annotation: Google charges a onetime $3 fee to transfer your number away from Google Voice.) or follow these instructions to port a number away from Google Vocalisation for Google Workspace
  • Submit your porting request through the OpenPhone app.

The bottom line for OpenPhone

OpenPhone offers everything a professional person squad needs to operate and collaborate — and information technology's affordable to boot. 🤑

2. Nextiva

Google Voice alternative: White phone, mobile phone and laptop with the Nextiva app showing on the screens

Nextiva is a VoIP phone service that supports calls in the The states and Canada. Though it does offer a number of business organization communication features that Google Voice does non, such every bit auto-attendant and customer support, it may not be the perfect fit for modest businesses and startups.

Nextiva pricing plans

Nextiva isn't super transparent about pricing. Upon jumping on their pricing folio, y'all may be impressed by a low $18.95 per user per month rate. But when you want to pay monthly (instead of committing to an almanac plan) and let them know you have a pocket-sized team, your starting prices are bumped up significantly.

  • Essential: $thirty.95 per user per month for machine-bellboy and unlimited voice and video calls
  • Professional: $35.95 per user per month for CRM integrations and unlimited SMS (finally)
  • Enterprise: $45.95 per user per calendar month for call recording and call analytics
  • Ultimate: $75.95 per user per month for more customer analytics, client surveys, and more not-so-ultimate features

What customers are saying about Nextiva

"Car bellboy was non gear up as planned. Text letters were not working. CRM non working. I spent days request to fix things but each fourth dimension more problems and more things did not piece of work. We were running in circles with the problems. The waiting time for support was up to 50 minutes. They usually were not able to fix the issue but forwarded the case to the next level. I talked to the director and he forwarded me to the technician. The technician forwarded my case once again. I wrote an email to the manager but I did become a reply." (Review from G2)

"Their pricing and contracts all but force you to stick with them long term or pay an arm and a leg to leave." (Review from Capterra)

"Unreliable phone service (calls non going through), and poor customer service when reporting issues." (Review from G2)

The lesser line for Nextiva

While it'south a comprehensive service, existing customers seek Nextiva alternatives because their lowest rates are unavailable to small businesses that need them most, and getting great support isn't guaranteed.

3. Telzio

Google Voice alternative: Screenshot of the Telzio app

Telzio'due south deject-based phone solution offers local phone numbers in about 50 countries  and allows you to bring unlimited users on board. But while it is built for business use, it's not built for companies that take a high volume of calls. Plus, information technology requires you to pay for 100% of the platform'south features — fifty-fifty the ones you don't need.

Telzio pricing plans

Telzio sets their monthly pricing based on the amount of call minutes and text messages you want per month, so there are no traditional pricing tiers. Its lowest price is $l per calendar month, which includes 1,000 minutes per month (no rollover). To add 1,000 text messages, you lot'll need to bump your payment up to $77 per calendar month.

This Google Voice alternative offers features similar telephone call recording, telephone call analytics, cost-gratis numbers, and Zapier and Stripe integrations.

What customers are saying nearly Telzio

"Interface difficult to use, voicemails are easy to miss, customer back up is suboptimal. … Information technology appeared as an upward and coming good product. A year later, information technology'south still in beta testing while VERY expensive." (Review from Capterra)

"Customer service is terrible! They accidentally blocked my account so when I called them about the trouble they said I should just open up a new account." (Review from Capterra)

The bottom line for Telzio

Telzio is an all-in-one solution in terms of call center features, simply it's even so not refined enough to justify the cost — peculiarly if you need to make a lot of calls or send a lot of text letters.

4. Ooma

Google Voice alternative: Screenshot of the Ooma app

Ooma is a Google Phonation alternative that supports calls in the US, Canada, and Mexico — though information technology only offers phone numbers that are local to the US It'southward bachelor every bit a mobile app or as a desk phone service with all plans. However, Ooma lacks truly advanced features, even with its upgraded plan.

Ooma pricing plans

Ooma offers two pricing plans that are adequately affordable, though you will be missing out on more robust features, like integrations and analytics.

  • Office: $19.95 per user per month for one toll-free number, motorcar-attendant, phone call forwarding, and SMS messages
  • Office Pro: $24.95 per user per calendar month for call recording, voicemail transcriptions, video conferencing, and a desktop app

What customers are saying about Ooma

"When it works, it does the job. Just when it doesn't, in that location is a major disruption to business and the perception of our clients is hurt. Wouldn't really recommend this production unless you have a full-time IT person to manage it." (Review from Capterra)

"The calls would always drop or the person on the other end wouldn't exist able to hear us. … The connectivity was a big issue." (Review from Capterra)

The bottom line for Ooma

Ooma isn't anything fancy. Though affordable, y'all can get much more for nearly half the toll with VoIP services like OpenPhone. Larn more than well-nigh how these compare, by checking out our Ooma vs Google Vocalisation vs OpenPhone guide.

five. Ringblaze

Google Voice alternative: Screenshot from the Ringblaze website

Ringblaze is an affordable Google Voice alternative that's optimized for sales and support teams. Only its pricing reflects its simplicity. Ringblaze is solely focused on helping you interact on calls — and doesn't even offer text messaging.

You lot'll also have to stick to your desktop, as Ringblaze doesn't offering a mobile app.

Ringblaze pricing plans

Ringblaze only offers one programme, which costs $19 per user per month. Y'all'll be able to share phone numbers, record calls, and get unlimited minutes to the Usa and Canada. Withal, keep in listen that calls on cost-free numbers and internal calls (between team members) require per-minute payments.

What customers are saying about Ringblaze

"I was thinking of switching away from a VoIP provider I accept now just will not be doing so due to the dropped calls." (Review from Capterra)

The bottom line for Ringblaze

Ringblaze can help you build an effective call middle, but without a mobile app or SMS, it can hinder your ability to requite your customers a five-star feel.

6. Sideline

Screenshot of the Sideline mobile app

Mainly want to focus on SMS after switching from Google Vox? Sideline is a concern text messaging service that lets you create a split work number or share a number with your team. However, you may find that features are pretty limited unless y'all make a big upgrade — and Sideline just works on devices.

You lot tin make calls through your Sideline telephone number as well, buy when Wi-Fi isn't bachelor or is spotty, you'll take to employ your ain carrier minutes.

Sideline pricing plans

When you compare Sideline'southward three pricing plans back to back, you may realize that you need to have a Pro plan to really get the features you need for business text messaging. This makes it a pretty pricey service, especially when you lot still need your own telephone programme to use call features. Plus, the Pro programme is simply available on iOS.

  • Standard: $9.99 per month for 1 shareable phone number (The states just), auto-replies, and voicemail transcriptions
  • Enterprise: $9.99 per line per month for admin control, motorcar-attendant, and a team directory
  • Pro: $29.99 per month for SMS marketing capabilities, shortcuts, and customer support

What customers are proverb near Sideline

"Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls." (Review from Capterra)

The lesser line for Sideline

Sideline tin exist a solid business organization text messaging service under its highest-tier plan, but it'due south non super scalable due to limited device compatibility and lack of calling features.

7. Freshcaller

Screenshot of the Freshcaller app

Freshcaller is a Google Voice alternative that offers toll-complimentary numbers or local telephone numbers from over ninety countries. It does include a broad range of call forwarding and routing features.

All the same, Freshcaller has a number of hidden fees and doesn't support text messaging or unlimited calling. Plus, client service seems to be a huge result.

Freshcaller pricing plans

Like Google Voice, Freshcaller does offer a gratuitous plan. This sounds great — except you can't actually utilise any program for free. With every plan, you lot need to purchase your telephone number(southward) and pay per minute to make and receive calls. And that's not the finish of Freshcaller'southward extra fees.

  • Sprout: 1.three cents per minute for custom greetings, caller ID, and customer back up
  • Blossom: $19 per user per calendar month for 1,000 free incoming minutes per calendar month, voicemail, voicemail transcriptions (with a per-minute fee), and call recording (with a per-minute fee)
  • Garden: $39 per user per month for ii,000 gratuitous incoming minutes per month, IVR, call conferencing (for a per-minute fee), and call monitoring (for a per-minute fee)
  • Estate: $59 per user per month for iii,000 free incoming minutes per month, holiday routing, and call barging (for a per-minute fee)
  • Forest: $99 per user per month for v,000 gratis incoming minutes per calendar month and a speech-enabled automobile-bellboy

What customers are saying about Freshcaller

"They do not provide any customer support. I had tickets open up for weeks without anyone ever attending to them. It is also not possible to get everyone on the phone." (Review from G2)

"When yous do have a technical effect or complete service outage it takes DAYS to get a response or any existent action toward fixing your problem." (Review from Capterra)

"Information technology frequently drops calls, crashes, and loses data. It'south extremely frustrating when on of import back up calls. Every at present and then it will be unable to find a telephone number and not let you lot to make a call until afterwards yous reboot the browser." (Review from Capterra)

The lesser line for Freshcaller

Freshcaller has a number of advanced call management features, merely with a hoard of fees and lackluster support, it may not exist worth the price.

8. JustCall

Screenshot of the JustCall app

JustCall is a Google Voice culling that lets you claim and share local numbers from lxx countries. Like Ringblaze, JustCall is created for back up and sales teams (but with SMS and a mobile app). Unfortunately, it can be a pretty pricey solution if yous're building a call eye, since no plan includes any telephone call minutes. Lack of reliability is likewise a major issue users face.

JustCall pricing plans

JustCall offers pretty decent features with its plans, but it'due south still more expensive than a number of services on this list, such as OpenPhone and Ringblaze. And its per-month pricing doesn't even include the 1.5 cents per minute you'll pay for about local calls — or the very expensive 10.35 cents per infinitesimal you lot'll pay for Alaska calls.

  • Standard: $25 per user per calendar month for one gratis number, auto-bellboy, and telephone call routing and recording
  • Premium: $fifty per user per month for SMS bots and campaigns, post-call surveys, and help desk-bound and CRM integrations
  • Enterprise: Must contact for price and have 100 users or more for priority customer back up also as bundled calling and SMS rates

What customers are saying virtually JustCall

"The calls drop, the notifications are extremely inconsistent, the reports are awful to manage and the texting application is pitiful. I take lost leads due to JustCall not working." (Review from G2)

"The apps were not reliable on my hardware and offered poor reliability. I got many dropped calls and missed calls." (Review from G2)

"Call quality is poor. Calls drib regularly specially when transferring. Caller information does not populate apace, sometimes never." (Review from Capterra)

The bottom line for JustCall

JustCall includes a off-white amount of essential business phone features with its plans, but the costs tin can add upwardly apace — and basic calls may not exist super reliable at all.

9. Grasshopper

Screenshots of the Grasshopper desktop and mobile apps

Grasshopper is a popular VoIP service that offers a adequately like shooting fish in a barrel-to-use interface and both local and toll-costless numbers. But while Grasshopper may be well-known and have enough business features to supersede Google Voice, it's not built for collaboration. At that place are no integrations, shared phone numbers, or call recording capabilities. Plus, pricing can be disruptive too.

Grasshopper pricing plans

Like Telzio, Grasshopper requires concern owners to invest in 100% of its features — voicemail transcriptions, call reports, and more — no affair what plan you choose. Their three tiers but include a different amount of phone numbers and extensions. Adding any more than volition cost you extra.

  • Solo: $29 per month for 1 phone number and 3 extensions
  • Partner: $49 per calendar month for three phone numbers and six extensions
  • Pocket-size Business organization: $89 per month for five phone numbers and unlimited extensions

What customers are saying well-nigh Grasshopper

"Over the few years I used information technology, they never made any upgrades. The iOS app functioned well enough for basic things, but seemed to be forever only a beta product. The website's settings were hard to navigate, and setting up the incoming telephone call workflow was too cumbersome." (Review from Capterra)

"The problem with this software is that it is total of glitches. At that place were several times when Grasshopper sent the vocalization messages to the wrong phone numbers, the extensions got changed or were wrong, or the app merely stopped working all together. Information technology seemed like every week or two, nosotros had to waste time calling in to customer service to get them to fix the bug. Besides, yous could not send mass texts or multiple texts to more than than one person without them seeing each other's phone numbers and all responses going to all people in the group text." (Review from Capterra)

"The connexion is really weak. Whenever I follow instructions to admission a feature, it even so doesn't work. Calling in for help takes hours to resolve or isn't resolved at all." (Review from Capterra)

The lesser line for Grasshopper

Grasshopper is congenital for business, dissimilar Google Vox, but information technology can be pretty plush for any pocket-sized business and doesn't permit yous to build a call center or interact.

OpenPhone: The best Google Vocalisation culling

Screenshot of the OpenPhone desktop app

If you're looking for a Google Voice alternative, expect no further than OpenPhone. ✨

OpenPhone is a business phone built specifically for startups, small-scale businesses, and individuals. Unlike Google Voice and most of its competitors, OpenPhone offers all of the central features that a business phone needs with no hidden fees and starting at just $x per user per month. OpenPhone besides has a sleek user interface and dedicated customer support to make your experience 10 times ameliorate.

Set up to make the switch? You lot tin start calling and texting with OpenPhone today. Sign upward for a free trial in under a infinitesimal.

FAQ

What is the all-time Google Voice alternative?

Nosotros're admittedly partial here — simply if you're looking for a Google Voice alternative, OpenPhone should be your start choice.
OpenPhone is a business organization telephone specifically built for startups and minor businesses. It offers all of the key features that a business phone needs, with no hidden fees, starting at just $10 per user per calendar month. Additionally, OpenPhone boasts a sleek user interface and top-notch client support, making your experience with the app significantly better.

What are the disadvantages of Google Voice?

One of the biggest disadvantages of Google Vocalism's free version is the lack of client support from Google. If you have any questions or problems with the service, yous're on your own.
Additionally, there are some features that are unavailable with Google Vocalization, such as toll-costless numbers or vanity numbers. You lot likewise can't sign upwardly for Google Voice exterior of the United States, and at that place are no automobile-bellboy or IVR features. Additionally, call quality tin can be poor at times.

Can yous port your number from Google Vocalization to OpenPhone?

Aye! And it only takes a few minutes to port your number from Google Vocalism to OpenPhone. Nonetheless, Google does charge a one-time $3 fee to transfer your number away from Google voice.